Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

Your privacy matters to us. This Privacy Policy explains how Quantum BFF (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit www.quantumbff.com, sign up for content or purchase our services. We’re committed to safeguarding your information and ensuring transparency about how it’s handled.

By using our website, you consent to this Privacy Policy.

1. Who We Are

Quantum BFF is a UK-based mentoring and education brand helping individuals grow personally and professionally through mindset, energetics and transformation.

Contact details:
📧 Email: monika@quantumbff.com
🌐 Website: www.quantumbff.com

2. Data We Collect

We collect personal data that you voluntarily provide when you:

  • Fill out a contact form or subscribe via our website

  • Book a call, join a programme or make a purchase

  • Communicate with us via email or social media

This may include:

  • Name

  • Email address

  • Phone number (if provided or when SMS services launch)

  • Payment information (processed securely via Stripe)

  • Any other information you choose to share

We also automatically collect certain data when you visit our website, such as:

  • Your IP address and general location

  • Browser type and device information

  • Pages visited and time spent on the site

This helps us improve our site and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your messages and enquiries

  • Provide mentoring services, products and digital content

  • Send relevant updates or information you’ve requested

  • Improve our website and offerings

  • Process payments securely via Stripe

  • Comply with legal and regulatory obligations

We never sell or rent your data to third parties.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your data:

  • Consent: when you voluntarily provide information or subscribe to updates.

  • Contract: when processing is necessary to deliver a product or service you’ve purchased.

  • Legitimate interests: for improving our website, maintaining security, and communicating relevant updates.

  • Legal obligation: for compliance with applicable laws and financial record keeping.

5. Data Storage & Security

Your data is securely stored through Squarespace’s systems and Stripe’s encrypted payment platform.
We take appropriate measures to protect your data against unauthorised access, alteration, or disclosure.
While no system is 100% secure, we work only with reputable third-party providers who meet GDPR standards.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purpose it was collected for, typically:

  • Client information: retained for up to 6 years (for legal/accounting purposes)

  • Email enquiries: retained for up to 12 months

  • Marketing opt-ins: until you unsubscribe

You can request deletion of your data at any time (see Section 9).

7. Cookies & Analytics

Our website uses cookies and analytics tools (including Google Analytics and Search Console) to understand traffic and improve user experience. Cookies are small text files stored on your device.

You can control or delete cookies through your browser settings.
For more on how Google uses data, visit: https://policies.google.com/technologies/partner-sites

8. Payments

Payments are processed via Stripe, a trusted third-party provider. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS) and uses industry-standard encryption to protect your financial information.
Quantum BFF does not store your payment details.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to processing or request restriction of use

  • Request a copy of your data in a portable format

To exercise your rights, email monika@quantumbff.com.

If you are unsatisfied with how your data has been handled, you may lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Children’s Privacy

Our services are not directed toward individuals under 18.
We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect new practices or legal requirements. The latest version will always be posted on this page with the revised date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Monika Niziolomski - Quantum BFF

19 Eastlang Road
CV7 8ER
UK
monika@quantumbff.com
www.quantumbff.com